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Pelatro Solutions

Pelatro Solutions

Live Webinar- Mastering Customer Centricity & Outcome driven Customer Experience

For over a decade, investing in CX initiatives has been an organization’s strategic priority. But as customers are evolving, so does…

2 min readNov 3, 2022

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Live Webinar- Mastering Customer Centricity & Outcome driven Customer Experience

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Pelatro Solutions

How Hyper-Personalization is redefining telcos’ customer engagement approach

Recently, we concluded a successful webinar on the telcos’ approach to hyper-personalisation and its relevance and need for telecom. Frost…

4 min readJul 31, 2022

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Pelatro Solutions

How telecom operators can choose the right campaign management system

The data-driven mindset has changed how organizations engage with their customers. Given that telecom operators have an abundance of…

4 min readApr 27, 2022

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How telecom operators can choose the right campaign management system

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Pelatro Solutions

The Business End of Real-Time Personalization at Scale: A Telco’s Perspective

When machines are in charge of making real-time analytics-based decisions for better customer experiences, accuracy and consistency of data…

4 min readApr 6, 2022

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The Business End of Real-Time Personalization at Scale: A Telco’s Perspective

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Pelatro Solutions

Micro-segmenting the audience for higher campaign accuracy and ROI

Choices are good, but too many of them can kill the excitement. The same is true for the telecom operators sending hundreds of irrelevant…

3 min readMar 25, 2022

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Pelatro Solutions

Decoding the Customer Engagement puzzle for telecom operators

Why is customer engagement still a challenge for telecom operators?

4 min readMar 25, 2022

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Decoding the Customer Engagement puzzle for telecom operators

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Pelatro Solutions

Innovating customer experience through contextual marketing

The digital revolution, fast-tracked by the pandemic, has reshaped the customer’s perception about how they want to be served. Telcos can…

4 min readFeb 21, 2022

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contextual campaign management

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Pelatro Solutions

Pelatro Solutions

Pelatro provides effective campaign management solutions that drive customer engagements through contextual campaigns, loyalty management systems, and more.

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